It is important that you run your Windows updates when prompted (assuming that you have Windows configured to run automatic updates).
If you have automatice updates configured, your system will prompt you to update when available. Otherwise, go to the windows update website and download the appropriate Windows update for your operating system.
If you are not sure how to update your windows operating system, please check with your network administrator. As a note, Unless otherwise contracted, eHealthCare Systems, Inc. is not your network administrator or hardware technology source.
To direct you to the Windows update website, copy and paste this link into your IE browser address bar: http://v5.windowsupdate.microsoft.com/v5consumer/default.aspx?ln=en-us.
Please note that the above Windows update website link may not be current.
Pop-Up Blockers
One of the many changes to XP is the addition of a pop-up blocker. To allow eHCS web application to open pop-up windows such as calendars or appointment schedule locations, when Internet Explorer tells you that the pop-up is not allowed, click the bar on the explorer window and click allow pop-ups for our web server.
If you are running Windows XP operating system, you will need to update your OS to Service Pack 2 (SP2), if you have not done so to date.
If you are not running Windows XP operating system Service Pack 2 (SP2), check to see whether MSN, YAHOO, Earthlink, Google, or any other third-party tool bar has been installed on your Internet Explorer (IE) tool bar.
There is more than likely a pop-up blocker available, which is causeing your pop-up windows to (a) not appear or (b) pop-up as a blank window.
Please ask your network administrator to locate the toolbar's pop-up blocker option and set the blocker to always allow pop-ups from this site.